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Testimonials

Our customers are our best reference. Here we share a selection of their comments with you...

Received my order. Thank you very much for being so helpful; you are just a delight to deal with. I will be shopping here again and will be advertising/recommending this store at Confest. - Shardae

I love the lunchboxes! They are just right. Thanks so much! - Cori

Just wanted to thank you for all your assistance re the cups - they are fabulous! Thanks for your persistence and outstanding customer service. I will certainly be buying from you again and will be telling my friends and family about your store. - Matt

This is my second order. I received my first order just today. Every single piece was absolutely exquisite. Thank you so much for your super fast delivery and the beautiful presentation of each item. So good to find such wonderful eco-friendly products, great service and also support communities around the world. - Daniele

Thank you for all your efforts in trying to get the parcel there as quick as possible, I very much appreciate your customer service. The presents arrived yesterday and my nephew wasted no time in playing with them! I had seen the Kinderkram glockenspiel in person previously and was impressed with both the build quality and of course the sound. It's a wonderfully designed toy. - Patrick

Received my order yesterday, I love your Eco products, it was like unwrapping a Christmas present for myself!! - Deb (contacted us via Facebook)

I look forward to having a shower just so I can use your goat's milk soaps! They smell so good! - Francis

Thank you so much for your excellent customer service! I will certainly be shopping with you again. - Cate

Thank you! The t-shirts arrived today - they got here amazingly quickly - and speaking as a t-shirt connoisseur, I'd give them 11 out of 10....and good for the planet too! How can I help but feel good? - Helen

Thank you, thank you, thank you! Oh my goodness - I love the products I purchased and they were wrapped so beautifully. The dress and pants fit perfectly and the earrings are just fabulous. Thank you so much. I will share your details with all my friends. Keep up the great work. - Bev

Thank you very much, Matthew & Felicity, for sending the products so quickly. I received them today, beautifully wrapped and eco-friendly, and looking forward to using them all. Excellent service and I will definitely recommend your lovely store to others. - Anna

Best customer service ever! You've been so helpful. Many thanks. - Tristan

Grassroots is my favourite on-line store. - Meg

Thank you. It arrived today (one day after ordering). What a beautifully and thoughtfully wrapped parcel to open. - Nadene

Just a short email to say thanks very much to Matthew & Felicity that assisted and packed my order. Everything is great. I really appreciate your efforts to post it plastic free. Your care in packing the items and attention to small details, not to mention great sustainable products will surely see many customers shopping repeatedly with you! Many thanks again. - M

Just received my delivery. So quick. Very happy with the package and will be ordering again in the near future. - Paula

Thanks for the super speedy post. I was definitely not expecting it to arrive today, having ordered it late last night! Brilliant! - Chiara (Sydney)

Thanks for the information. You guys are great! - Isabelle

Thanks so much Grassroots - the packages and wrapping looks STUNNING! - Sam

Thanks Grassroots, very fast delivery. Hope my baby comes that fast. Thanks for the great service! - Kate

Thanks Grassroots for the goat's milk soaps. These are superior in quality to most others and up to half the price. I don't suppose you would consider opening a store near me, I would love to work there! - Christine

Thanks Grassroots. Appreciate your efforts and looking forward to more of your organic and fair trade products. Love to come into your store someday. - Stephanie

Love your website Grassroots. Beautiful images. - Alicia

Just received my beautiful jute bag, only 24 hours from ordering. Thank you. Love it. - Mary via voice message

Many thanks Grassroots and thanks for the great service. - Amanda 

Well packaged and top quality products. Thanks once again. - Sharon

I have been using the man soap. Its great! My wife loves the bamboo tops and underwear and has requested I buy some more. I wore my bamboo business socks for 30 hours while I travelled and they didn't even smell!  - Ian